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Frequently Asked Questions (FAQ)
Answers to common questions about AP Sports Wear
1. Where is AP Sports Wear located?
We are based in Kozhikode, Kerala, India.
2. Do you ship across Kerala and India?
Yes, we deliver all over Kerala as well as throughout India using trusted courier partners and India Post.
3. Is wholesale available?
Yes! We offer wholesale options for shops, teams, and dealers. Please visit our Wholesale Registration page to apply.
4. What football jerseys do you sell?
We specialize in popular club and national team jerseys, including:
- FC Barcelona
- Real Madrid
- Manchester United
- Manchester City
- Arsenal
- Liverpool
- Paris Saint-Germain (PSG)
- Argentina
- Portugal
- Brazil
- France
5. Can I cancel my order?
Yes, cancellations are accepted within 7 days of placing your order if the order has not been shipped. You can cancel directly on the Order Page if payment is successful and shipment hasn’t started.
6. What if my order is already shipped?
Once shipped, cancellations are not accepted, but you can refuse delivery at your doorstep.
7. How do I request a refund?
Contact customer support within 7 days of delivery for damaged, defective, or incorrect products. Refunds will be processed after verification of the returned item.
8. Are exchanges available?
Exchanges are available only for select products (mentioned in the product description). Please contact us to request an exchange.
9. How do I return a product?
- Contact customer support with your order details and reason for return.
- After approval, pack the item securely with original tags and packaging.
- Ship it back as instructed by our team.
10. How long will refunds take?
Refunds take up to 7 working days after we receive and approve the return.
11. Who pays for return shipping?
For damaged or defective products, we cover the return shipping cost.
For returns due to change of mind, the customer is responsible for shipping costs.
Need more help?
Contact our customer support at apstoreclt@gmail.com or call +91 9995834400